- Cleaners must not clean if anyone in their household has symptoms (however mild), shielding or self-isolating
- Clients must not allow cleaning if anyone in their household has symptoms (however mild), shielding or self-isolating
- Clients must stay in a different room to the cleaner. Social distancing of at least 2 metres must be maintained at all times
Social Distancing & Face Coverings
Cleaning is one of the few exceptions for entering peoples homes; it is incredibly important that cleaners respect Government guidelines and clients' wishes when they are entering a property.
- Cleaners must at all times observe social distancing of 2 metres from anyone in the property
- Face coverings are mandatory,
- As always cleaners must never under any circumstances, take anyone (including children) with them to a clean unless they work for the company.
All cleaners must follow our detailed cleaning and safety guidelines
These are based on the latest guidelines from Public Health England, Health Protection Scotland and the NHS.
- Thoroughly wash their hands before, during and after their cleans with warm soapy water
- Surfaces should be cleaned using regular products and then where possible, disinfected using a product that is certified to kill 99.9% of germs.
- Special attention should be paid to "high touched" areas such as; door and cupboard handles, light switches, TV remotes, tables, countertops etc
- Warm water (not hot or cold) should be used when cleaning surfaces and mopping floors, to maximise the effectiveness of cleaning products
- Use disposable or machine washable gloves
- Open windows where possible for ventilation
- Wash cleaning cloths and mop covers at a high temperature (60°C or above) after every use
- Avoid shaking dirty laundry and soft furnishings such as bath mats and rugs